Privacy Policy

1Information We Collect

We collect information in the following ways:

• Information you give us directly — such as your name, email address, phone number, delivery address, and any message you send through our contact form or when placing an order.
• Order and payment information — details needed to process and deliver an order, such as items purchased, order value, and delivery address. Card and payment details are collected and processed directly by our payment processor, Paystack, and are not stored on our servers.
• Automatically collected information — such as your IP address, browser type, device type, and pages visited, collected through cookies and similar technologies (see Section 3).
• Account information — if you create an account with us, we store your login details, order history, and wishlist.

2How We Use Your Information

We use the information we collect to:

• Process, confirm, and deliver your orders
• Respond to enquiries submitted through our contact form
• Send order updates, delivery notifications, and, where you've agreed to receive them, promotional offers
• Improve our website, products, and customer experience
• Detect and prevent fraud, spam, and abuse of our contact and checkout forms
• Comply with legal obligations, including tax and consumer protection requirements

We do not sell your personal information to third parties.

3Cookies

Our website uses cookies — small text files stored on your device — to remember your preferences, keep your cart working correctly, and understand how visitors use our site. When you first visit, you'll see a cookie consent banner where you can accept all cookies, reject non-essential ones, or customize your preferences by category (necessary, functional, analytical, and advertisement cookies).

Necessary cookies are always active because the site cannot function properly without them (for example, keeping items in your cart). You can change your cookie preferences at any time through the cookie settings link in our footer, or by adjusting your browser settings.

4Sharing Your Information

We share your information only where necessary to run our business:

• Payment processors — to securely process your payment, we use Paystack
• Delivery and logistics partners — to fulfil and deliver your order
• Service providers — such as our website hosting, email, and analytics providers, who process data on our behalf and are contractually required to keep it confidential
• Legal and regulatory bodies — where we are required to disclose information by law

We do not share your personal information with third parties for their own marketing purposes without your consent.

5Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy — for example, to process your order, respond to your enquiry, comply with our legal and tax obligations, and resolve disputes. When information is no longer needed, we take steps to delete or anonymize it.

7Your Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent to marketing communications at any time
• Object to or restrict certain uses of your information

To exercise any of these rights, please contact us using the details in Section 10.

8Children's Privacy

Our website and products are not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

9Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated "Last updated" date.

10Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please reach out: